Barn Doors Return & Refund / Replacement Policy

  1. Typical Variation in Natural Materials – Warp of up to 1/4” in any plane of the door for any 7-foot tall door up to 24″~36” wide (FRAME DOOR ONLY) .  Warp of up to ½” in any plane of the door for doors 7 foot tall and up to 42”~48″ wide (FRAME DOOR ONLY). Surface checks of scratches & splits in the doors that are less than 1/8” in width or less than 2” in length. Will not replace due to these conditions.  

  2. Normal wear of the door, natural variation in wood color or texture, and the physical appearance of the door. Appearance or performance of a wood knot . If your wood knot is coming off of the panel which makes a hole all the way through the panel you may ask for a replacement of the panel not the whole door.

  3. Damage caused beyond the control of Lakeside Barn Doors, including but not limited to damage caused by misuse, abuse, accident, or mishandling, or by fire, flood, earthquake, hurricane, storm, tornado, or other acts of nature.

  4. All custom alteration of door and hardware is not returnable nor refundable inclusive of any cutting or finishes that has already been applied.

  5. Damage caused by any installation of the door or door hardware are not returnable nor refundable nor replaceable.


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